Insights from the expertsPaul Castain, VP of development at Castain Training Systems, challenges you to look at your cold calls from a different perspective in My Best Cold Calling Tip.
Gib Bassett of Oracle changes the conversation about customer satisfaction from technology to a humanity in Do Employees Hold The Keys To Customer Experience?
Mike Renahan of HubSpot demonstrates how focusing, encouraging, and inquiring can let your customers know you are engaged in 8 Effective Communication Tips to Show Buyers That You're Listening.
Jack Veronin of EverString explains how the work ethic of an athlete easily transfers to the sales world in 5 Reasons Former Athletes Make Great Sales Reps.
Tomasz Tunguz, venture capitalist at Redpoint Ventures, explores customers’ attention spans and how to capitalize on when they are at the peak of their interest in Seizing The User's Point Of Maximum Intent.
Aaron Ross, author of Predictable Revenue, explains the importance of finding and owning your niche in What Acme Learned From Failing At Outbound LeadGen.
Convert more leadsHaving trouble capitalizing on lead opportunities this year? Neil Patel, co-founder of Crazy Egg, breaks down what you should and shouldn’t be doing to turn a sales lead into a new customer. Check out how focusing on gaining a lead’s attention, acting on the correct sales metrics, and addressing psychological barriers can make your leads more productive in How To Turn Leads Into Customers In 2016.