The Top 15 Inside Sales Engagement Companies: Sector Map and Competitive Analysis

Posted in: Yesware, adinsight, artesian soluitons, clearslide, Company Lists, five9, fuze, hearsay, ifbyphone, insidesales.com, linkedin, liveperson, newvoicemedia, pgi, vocalcom, webex, Insights, Top Companies, top competitors

What are the top inside sales companies specializing in engagement? We crunched the numbers on companies like Yesware, InsideSales.com, ClearSlide and more to figure out which ones have the highest potential for revenue growth, strongest management team and more. Our sector landscape includes 92 companies in this space.

Build competitor and prospect lists from the top inside sales companies specializing in engagement on the DataFox platform.

Overview of the Inside Sales Engagement market:

Total private funding raised: $1.34 billion

Average quality score: 839/1200

Top investors:

  • Salesforce Ventures
  • Floodgate
  • 500 Startups

Comparative trajectory:

Screen Shot 2015-12-22 at 1.51.44 PM

Investor co-occurrence:

Inside sales engagement investor co-occurrence

DataFox's top 15 engagement inside sales companies, ranked by overall quality score:

Five9

Five9 is the leading global provider of cloud-based call center software for Sales, Marketing and Support.

  • Location: San Ramon, California United States
  • Founded: 2001
  • Status: Public
  • Funding stage: Public
  • Funding raised: $109.10 million

Ifbyphone

To marketing, sales, and support professionals focused on growing revenue and increasing customer loyalty, DialogTech (formerly Ifbyphone) provides a unique suite of technologies to analyze, control, and personalize voice conversations, so they can acquire, grow, and retain more customers. The DialogTech product suite is a set of software-as-a-service applications including call tracking, hosted IVR (interactive voice response), call routing, virtual call center and voice broadcasting. Organizations of all sizes in all industries use DialogTech, including marketing agencies, lead generation, e-commerce, direct response, financial services and insurance, health care, retail and logistics, and SaaS and technology. For more information, visit www.ifbyphone.com Our Core Values We will be the easiest company you have ever worked with, whether you are an employee, customer or investor We are committed to do the right thing for our employees, customers and investors We need to think fast, move fast and grow fast We need to be profitable in order to consistently serve our employees, customers and investors.

  • Quality score: 1102
  • Location: Chicago, Illinois United States
  • Founded: 2005
  • Status: Private
  • Funding stage: Public
  • Funding raised:$76.51 million

InsideSales.com

InsideSales.com offers the sales industry's first comprehensive sales acceleration platform that creates high-performance sales teams with breakthrough technology. From the moment an opportunity enters the sales funnel until it closes, InsideSales leverages machine learning to predict and prescribe optimized sales activities, enhance performance and motivation and increase live, high-quality conversations.

  • Quality score: 1083
  • Location: Provo, Utah United States
  • Founded: 2004
  • Status: Private
  • Funding stage: Late stage
  • Funding raised: $205.30

NewVoiceMedia

NewVoiceMedia helps businesses of all sizes to remove the frustrations of poor call handling, at an affordable cost.Smaller businesses can take advantage of a sophisticated telephony solution that identifies callers, prioritises and routes them effectively. Larger companies operating a call centre can take advantage of a more flexible system that doesn't require specialist expertise or months of time to implement or adapt. NewVoiceMedia's telephony solution is delivered using cloud-based technology, which provides the functionality of an on-premise solution at a fraction of the price. NewVoiceMedia's customers include Berry Bros. & Rudd, Kingston University, Parcelforce Worldwide, SHL Group, Weapprove, and Wokingham Council.

  • Quality score: 1040
  • Location: Basingstoke, Hampshire United Kingdom
  • Founded: 2000
  • Status: Private
  • Funding stage: Late stage
  • Funding raised: $111.30 million

Hearsay Social

Hearsay Social empowers global financial services teams to efficiently and successfully use social media to attract prospects, retain customers, and grow business. The enterprise-ready solution helps agents and advisors quickly and easily move beyond yesterday’s relationship building tactics and to get found and strengthen relationships with social media. Tens of thousands of financial services professionals worldwide use Hearsay Social every day to hear and respond to everything their customers and prospects are saying on top social networks, including Facebook, LinkedIn, Twitter, and Google+. The Hearsay Social platform boosts advisor and agent productivity while enabling brand integrity and compliance for even the most regulated industries. Hearsay Social, a LIMRA Elite Strategic partner and SIFMA strategic partner, has raised $51M from Sequoia Capital, NEA, and top executives from Facebook, Twitter, and Google, and is headquartered in Silicon Valley with dedicated local presences in New York, Chicago, Atlanta, Austin, London, and Paris.

  • Quality score: 1055
  • Location: San Francisco, California United States
  • Founded: 2009
  • Status: Private
  • Funding stage: Series C
  • Funding raised: $51 million

ClearSlide

ClearSlide is the leading sales engagement platform that empowers sales teams to engage customers and close more business. ClearSlide improves customer-facing interactions (web, email, face-to-face) by providing real-time visibility and analytics for both sellers and sales leaders. As a result, customers achieve higher seller productivity, increased sales management effectiveness, and stronger customer-facing messaging. Founded in 2009 and headquartered in San Francisco, ClearSlide serves thousands of customers, including Rackspace, Thomson Reuters, LinkedIn, AOL and Lexis Nexis.

  • Quality score: 1079
  • Location: San Francisco, California United States
  • Founded: 2009
  • Status: Private
  • Funding stage: Series C
  • Funding raised: $89 million

Vocalcom

Vocalcom was founded on the principle of a wonderful user experience, providing a contact center software based on an innovative design and useful functionality. More than 3,500 companies such as McDonald's, Disney, and ITV are using Vocalcom to sell more, and serve better. Loved by 550,000+ users for its beautifully crafted interface, Vocalcom is the leading global provider of cloud customer contact and sales acceleration technology, that enables both Sales and Service departments to unlock massive productivity gains and deliver a personalized customer service experience regardless of the channel - enabling simple and intuitive interaction with any customer. Whether your goal is to increase productivity through efficiency gains, drive successful mobile customer engagement, reduce operational costs, or deliver a faster customer service , Vocalcom offers an open contact center software that efficiently improve sales effectiveness and customer experiences, giving you a significant competitive advantage. Businesses that want to provide an effortless experience for customers who are using mobile devices for voice, text, social media, video and Web interactions gain significant advantage using Vocalcom contact center software. In contrast to conventional contact center software, you are freed from the ongoing expenses and headaches of running IT infrastructure.

  • Quality score: 1016
  • Location: Boston, Massachusetts United States
  • Founded: 1996
  • Status: Private
  • Funding stage: Late stage
  • Funding raised: $75 million

Fuze

Fuze is a cloud-based video conferencing solution that connects people and organizations across devices. It combines high-definition voice, video, and content-sharing capabilities into one experience that works across desktops, devices, and meeting rooms. Fuze was founded in January 2009 and is based in San Francisco, California.

  • Quality score: 1026
  • Location: San Francisco, California United States
  • Founded: 2009
  • Status: Acquired
  • Funding stage: Series C
  • Funding raised: $77.50 million

Yesware

Yesware helps salespeople sell smarter. Yesware’s Email Tracking notifies salespeople when prospects open their messages and click their links. Custom Templates streamline responses to prospects and customers. CRM Syncing connects sales email to solutions from Salesforce.com, Microsoft Dynamics, and many others to save time and improve the quality of enterprise data. Yesware’s Reports and Analytics give salespeople unprecedented feedback about how their messages are being received. This is not new technology. They are focused on optimizing proven technology to meet the needs of power users - people who get and send 100 or more emails a day, people who want computers to take on more data-entry and more automation, so that users can focus on building relationships and closing more business.

  • Quality score: 1039
  • Location: Boston, Massachusetts United States
  • Founded: 2010
  • Status: Private
  • Funding stage: Series C
  • Funding raised: $33 million

LivePerson

LivePerson (http://www.liveperson.com/) is the market leader in real-time intelligent customer engagement. Our mission is to help companies create deeper connections with their customers, and our investment in real-time analytics, metrics and a world-class hosted platform makes this possible at scale. From the largest global enterprises to one-person businesses, our 8,500 customers trust us to deliver increased sales conversions, higher order values and lower support costs. We are headquartered in New York City.

  • Quality score: 1131
  • Location: New York, New York United States
  • Founded: 1995
  • Status: Public
  • Funding stage: Pre-Series A
  • Funding raised: $2.3 million

WebEx

WebEx, now part of Cisco, provides on-demand applications for collaborative business on the Web. These applications enhance high-touch business processes, such as sales and training, with Web-touch interactions. As an on-demand provider, WebEx facilitates both internal and external collaboration. Applications are delivered over the WebEx MediaTone Network, a global network specifically designed for the highly secure delivery of on-demand applications. WebEx applications support multipoint video conferencing, Web conferencing, telework and application remote control.

  • Quality score: 1053
  • Location: Santa Clara, California United States
  • Founded: 1995
  • Status: Acquired
  • Funding stage: Acquired
  • Funding raised: Unknown

PGi

At PGi, they enable the world to make meaningful connections. PGi provides technologies designed with people in mind. That means they help people collaborate quickly and intuitively, because they know that simplicity makes for better business. Here in the digital age, as face-to-face interaction becomes more uncommon, people want to connect meaningfully more than ever.

  • Quality score: 1114
  • Location: Atlanta, GA
  • Founded: 1991
  • Status: Acquired
  • Funding stage: Acquired
  • Funding raised: Unknown

LinkedIn

LinkedIn is a professional networking site that allows its members to create business connections, search for jobs, and find potential clients. The site also enables its users to build and engage with their professional networks; access shared knowledge and insights; and find business opportunities. It offers LinkedIn mobile applications across various platforms and languages such as iOS, Android, Blackberry, Nokia Asha, and Windows Mobile; a public website that allows developers to integrate its content and services into their applications; and a set of embeddable widgets to allow web developers to include content from the company’s network into their websites and applications.

  • Quality score: 1216
  • Location: Mountain View, California United States
  • Founded: 2003
  • Status: Public
  • Funding stage: Public
  • Funding raised: $124.41 million

Artesian Solutions

Traditional B2B sales operations are being disrupted because smarter, empowered and socially engaged customers expect more. They expect you to know about them and what is happening in their world. Smart businesses are already listening to customers more closely, which is a good start. However, the smartest B2B sales teams are finding ways to pro-actively leverage Internet based insights (from web and social media) about ‘companies’, ‘markets’ and ‘people’ to seamlessly connect this insight into Sales and Business Development cycles.

  • Quality score: 1029
  • Location:
  • Founded: 2006
  • Status: Private
  • Funding stage: Series B
  • Funding raised: $11.18 million

AdInsight (FKA ResponseTap)

AdInsight Limited is a SaaS-based platform that develops mobile applications and games. It offers 1SDK, a software product that enables application and game developers to convert and retain users with targeted price promotions. Its software enables users to install SDK and start collecting valuable data about their users; use purchase and usage data to identify and sort users ripe for conversion, at risk of churning, and those likely to buy more; integrate with multiple application stores; and test price points and apply targeted price promotions in real-time without application updates. The company was founded in 2012 and is based in Berlin, Germany.

  • Quality score: 1007
  • Location: Berlin, Germany
  • Founded: 2012
  • Status: Private
  • Funding stage: Series B
  • Funding raised: $9.37 million

View the full list of all 92 inside sales engagement companies in our database.